Shipping
Processing time
Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard shipping: 3-6 business days
- Free shipping for orders over $150: 3-6 business days
Shipment confirmation and order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, duties and taxes
Keepcase is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right. Please note, minor variations in the placement of the print will not be considered as defects.
For more information, please see our Refund Policy.
International shipping
We currently only ship within Australia.
Contact us
If you have any questions about your shipment or need assistance, please contact us at contact@keepcase.store.